Increased Customer Retention With Dynamics 365
One of our clients, a Commercial Bank, recognized the need to improve its IT department’s technical support capabilities, specifically for over 250 offices and an equivalent number of ATMs. The existing help desk software lacked centralized case management, incident management, service requests, service catalog, and change management features.
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Parkar Digital is a digital transformation and software engineering company headquartered in Atlanta, USA, and has engineering teams across India, Singapore, Dubai, and Latin America.