Success stories
Streamlining Clinical Workflows Using Servicenow Health Cloud
Challenge
Fragmented communication, manual processes, and lack of unified solutions hinder effective collaboration, lead to delays, errors, and coordination issues in clinical workflows. Manual management of complex healthcare workflows results in bottlenecks, delays, and suboptimal resource utilization.
Solution
Centralized Communication: Utilizing ServiceNow, we establish a single service delivery system for healthcare professionals, departments, and stakeholders, enhancing efficiency and reducing errors.
Streamlined Healthcare Processes: We automate various tasks, including appointment scheduling, patient admissions, and data entry, enabling healthcare professionals to prioritize patient care.
Unified Patient Data View and Workflow Automation: By integrating ServiceNow with EHR, PMS, and LIS systems and leveraging AI and RPA tools, we create a unified view of patient data, improve care coordination, and automate complex healthcare workflows, optimizing resource utilization and efficiency.
Results
Enhanced Efficiency and Coordination: Improved collaboration in clinical processes, streamlined operations, and reduced delays, resulting in enhanced efficiency and minimized revenue loss.
Increased Accuracy and Productivity: Elimination of manual processes in healthcare tasks leads to boosted efficiency, higher accuracy, and optimized operational workflows.
Improved Patient Care and Cost Savings: Automation of complex healthcare workflows enhances patient care, healthcare delivery, data accuracy, and contributes to reduced costs.
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Parkar Digital is a digital transformation and software engineering company headquartered in Atlanta, USA, and has engineering teams across India, Singapore, Dubai, and Latin America.