Integrating ChatGPT for Enhanced Conversational Experiences in Existing Apps
The e-commerce industry faced two major challenges in their existing apps. Firstly, there was limited user engagement and interaction, leading to decreased sales and conversion rates. Users were not actively engaging with the app, resulting in missed opportunities for generating revenue. Secondly, customer support was inadequate, with slow response times due to manual handling of queries. This affected customer satisfaction and retention, as customers had to wait for extended periods to receive responses to their inquiries.
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Parkar Digital is a digital transformation and software engineering company headquartered in Atlanta, USA, and has engineering teams across India, Singapore, Dubai, and Latin America.