Success stories Unifying Patient 360 With Microsoft Dynamics 365 Platform Challenge The client was using multiple systems to deal with a single patient for multiple offerings which caused limitations like there is no single view of patient from which data can be accessed. This system consumed time of the contact center agents as they had …
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Success stories Enhancing Customer Data Insights with Snowflake: Real-Time Decision-Making & Scalability Challenge One of our retail client faced challenges in obtaining timely insights from their customer data, as traditional data processing and analytics approaches were slow and lacked real-time capabilities. This hinders their ability to process and analyze data in real-time to make informed …
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Success stories Streamlining Technical Operations And Enhancing Service Delivery In A Commercial Bank Challenge One of our clients, a Commercial Bank, recognized the need to improve its IT department’s technical support capabilities, specifically for over 250 offices and an equivalent number of ATMs. The existing help desk software lacked centralized case management, incident management, service …
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